Voice AI Agent Function calls
Transferring Live Calls Using Bolna Voice AI Agents: A Step-by-Step Guide
Discover how to transfer live phone calls to human agents using Bolna Voice AI, enabling seamless integration and workflow automation.
Add a Transfer Call Tool with Bolna Voice AI Agents in playground
Using this, you can transfer on-going calls to another phone number depending on the description (prompt) provided.
| Property | Description |
|---|---|
| Description | Description for your transfer call functionality. Make it as descriptive as possible for the LLM to execute this function successfully. |
| Transfer to Phone number | The phone number where the agent will transfer the call to |
Screenshot of Bolna Voice AI call transfer configuration interface
You may add multiple transfer call tools for multiple phone numbers.