Use Bolna Voice AI agents to identify callers in real time via API, CSV, or Google Sheets and personalize calls with automatic user data injection.
Bolna Voice AI agents can dynamically identify and match incoming callers.
contact_number
agent_id
to identify the agentexecution_id
to identify the unique callBolna Voice AI agent fetching user details in real time using your internal API to identify incoming calls
https://api.your-domain.com/api/customers?contact_number=+19876543210&agent_id=06f64cb2-31cd-49eb-8f81-5be803e12163&execution_id=c4be1d0b-c6bd-489e-9d38-9c15b80ff87c
contact_number
having the phone numbers (with country code) and associated user info.Bolna Voice AI agent matching incoming caller data using a pre-uploaded CSV file.
Bolna Voice AI agent connecting with a Google Sheet to recognize and personalize incoming calls.
contact_number | first_name | last_name |
---|---|---|
+11231237890 | Bruce | Wayne |
+91012345678 | Bruce | Lee |
+00021000000 | Satoshi | Nakamoto |
+44999999007 | James | Bond |