Add a Custom Function Tool with Bolna Voice AI Agents in Playground


You can design your own functions and use them in Bolna. Custom functions follow the OpenAI specifications. You can paste your valid JSON schema and define your own custom function.

Screenshot of custom function call integration in Bolna Voice AI


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Steps to write your own custom function

  • Make sure the key is set as custom_task.
  • Write a good description for the function. This helps the model to intelligently decide to call the mentioned functions.
  • All parameter properties must be mentioned in the value param as a JSON and follow Python format specifiers like below
ParamTypeVariable
user_namestr%(user_name)s
user_ageint%(user_age)i
costfloat%(cost)%f

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More examples of writing custom function calls

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Using variables and dynamic context

All variables that are part of the agent prompt if included in custom function will be substituted automatically with their appropriate values. The model won’t enquire for these values since they’re already available. You can check the following demonstration. 

This is your agent Sam and you're speaking to {customer_name}.
Please have a frienly conversation with the customer.

Please note:
The agent has a unique id which is "{agent_id}".
The call's unique id is "{call_sid}".
The customer's phone number is "{to_number}".