You will need to assign a phone number to Bolna Voice AI agent for automatically answering all incoming calls on that phone number

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Method 1. Purchase a phone number from the Bolna Dashboard.

Please refer to a step by step tutorial for purchasing phone numbers on Bolna.

Purchasing phone numbers on Bolna


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Method 2. Connect your Telephony account and use your own phone numbers.

Connect your Twilio account

Use your own Twilio phone numbers with Bolna

Connect your Plivo account

Use your own Plivo phone numbers with Bolna

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Set up Bolna Voice AI agents to receive inbound calls from dashboard

1

Click "Assign inbound agent" button

Click 'Assign inbound agent' button to map a Bolna Voice AI agent to a phone number

2

Choose phone number which you want to assign to the Bolna Voice AI agent

Select phone number for Bolna Voice AI agent

3

Confirm the phone number

Setting up the agent

4

Voila! All set.

Your phone numbers is now successfully set up to answers calls by Bolna Voice AI agent

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Set up Bolna Voice AI agents to receive inbound calls using APIs

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Step 1. Use /phone-numbers API to list all avalable phone numbers.

curl --request GET \
  --url https://api.bolna.dev/phone-numbers/all \
  --header 'Authorization: Bearer <token>'

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Step 2. Use /inbound API to assign a phone number for Bolna Voice AI agent.

curl --request POST \
  --url https://api.bolna.dev/inbound/setup \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "agent_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "phone_number_id": "123e4567-e89b-12d3-a456-426614174000"
}'
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