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Concurrent calling for outbound calls

By default, we allow upto 10 concurrent calls for all paid users. Calls over this limit automatically get queued up and get processed one-by-one as the slots are available in the queue for your account.

All trial users who haven’t purchased any credits can do upto 2 concurrent calls only to their verified phone numbers.

Account typeMonthly minutes of callsConcurrent calls
trialn/a2
paid<1000010
paid10000 - 2500020
paid25000 - 5000030
enterprise>100000unlimited

You can read more about our enterprise offering here Bolna enterprise.

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Concurrent calling for inbound calls

There are no concurrent limits or any restrictions on inbound calls.

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Checking your account’s concurrency limits

We’ll monitor your monthly volumes and adjust concurrency as needed to ensure you experience no disruptions - while maintaining smooth operations for all our customers.

  1. Go to your Workplace settings

Open your Workplace settings page

  1. See your Account limits

See your account limits