Bolna charges a flat 2 cents platform fees per minute of calls.
Call pricing
Bolna AI costs consist of:- Voice AI charges (STT + LLM + TTS)
- Telephony charges (billed per minute)
- Bolna Platform fees (billed per minute)
Voice AI charges
Transcriber
Your choice of Speech to Text (STT) model and provider.
Depends on the duration of calls (rounded to seconds).
Depends on the duration of calls (rounded to seconds).
LLM Provider & model
Your choice of Large Language Model (LLM) and provider.
Depends on the total LLM tokens generated.
Depends on the total LLM tokens generated.
Text to Speech (TTS)
Your choice of Speech to Text (STT) model and provider.
Depends on the characters.
Depends on the characters.
Telephony charges
Bolna Platform charges
Platform fees
Flat $0.02/minute
Connect providers to decrease costs
You can connect your Providers securely to transfer and offset your costs. We don’t charge for any usage for providers that you have connected to Bolna. Head over to Providers page to connect your accounts. Navigate here to learn more about Supported Providers and connecting your accounts.Examples
The dashboard displays a near approximate pricing for your agent depending on your chosen providers and models. Here are few examples of different scenarios for the calls costs and how connecting your own accounts can help you lower the costs.
With no connected accounts
An example were there are no connected accounts.
With connected accounts
You can make the calls go as low as $0.02/minute by connecting your own accounts.
View call costs from the executions history
After each conversation, go to the Agent Executions page to see how many credits the conversation consumed.
Credits consumed for calls
You can connect your own Providers like Telephony, Transcriber, LLMs, Text-to-Speech and lower the costs. In that case Bolna will not charge for that component.
Please reach out to us at founders@bolna.ai for customized volume-based pricing.