Enterprise
newGuides
Integrations
- Transcribers
- Large Language Models
- Synthesizers (Voices)
Features
Advance customizations
Phone calls using Bolna
- Supported Telephony
- Purchase phone numbers
- Making Outgoing calls
- Receive Incoming calls
- Batch Calling
- Hangup & Termination
- List of call status
Resources
Using Bolna Playground
- Agent setup
- Agent executions
Frequently Asked Questions
Frequently asked questions about Bolna AI
Bolna supports a wide range of customizable voice agents. From free-flowing conversational assistants to structured IVR-style bots.
You can build agents for use cases like lead qualification, customer support, interviews, bookings, schedulings, dating, and more.
You can refer to Bolna’s Agent template library to get started.
Bolna offers transparent usage-based pricing:
- Call pricing: $0.02/min platform fee (plus provider charges).
Please refer to the cost & pricing documentation for more information.
By default, Bolna allows up to 10 concurrent calls for paid users. You can request higher limits via the Enterprise Plan for large-scale deployments.
Yes. You can either:
- Buy phone numbers directly from the Bolna Dashboard.
- Use your own telephony account (e.g., Twilio or Plivo) to connect and use your own manageed dedicated phone numbers.
Yes. Bolna supports multiple languages and voices. You can create agents in various languages (e.g., English, Hindi) using built-in multilingual support across speech-to-text, LLM, and text-to-speech components.
Please find the list of all supported languages and a guide to write prompts for multilingual agents.
Yes, definitely. Bolna AI is an API-first platform providing a comprehensive API suite to:
- Create, update, list, and delete voice agents via Agent APIs.
- Trigger calls via Call APIs.
- Manage executions and logs via Executions APIs.
- Do bulk calls using batches via Batches APIs.
- Manage phone numbers via Phone numbers APIs.
- Create, list and manage sub‑accounts via Sub-Account APIs.
Yes. The platform supports shared access where you can add your team (developers, operators, analysts, etc.) to collaborate within the Bolna dashboard. APIs also allow scoped access through sub‑accounts.
Yes. Bolna supports multiple sub-accounts, designed for enterprise-level teams to isolate projects, billing, and permissions—fully manageable via the API.
Yes - Bolna AI supports on-premise deployments.
You can run the complete Bolna platform on your own infrastructure (e.g., private cloud or on-premise servers) instead of the hosted Bolna service.
On-premise is available only for enterprise customers. Please reach out to us at enterprise@bolna.ai or schedule a call https://bolna.ai/meet for more information.