Extraction prompt setup for capturing call details by Bolna Voice AI agents

Extract structured data from calls


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Extract calls details in structured JSON format

By defining any relevant information you wish to extract from the conversation, you can use Extraction prompt. Post every call, you’ll get this data in the Execution payload in extracted_data key.

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Example

extraction prompt
user_name : Yield the name of the user.
payment_mode : If user is paying by cash, yield cash. If they are paying by card yield card. Else yield NA
payment_date: yield payment date by the user in YYYY-MM-DD format
response
  ...
  ...
  "extracted_data": {
    "user_name": "Bruce",
    "payment_mode": "paypal,
    "payment_date": "2024-12-30"
  },
  ...
  ...