Integrating make.com with Bolna AI to send emails

​

Overview and requirements

1. Bolna account. You may create a free Bolna account by signing up on Bolna
2. A Bolna Voice AI agent which will be making the calls
3. Official Bolna’s Make.com Bolna Watch end of Phone call trigger integration

​

Steps to send emails after a Bolna AI phone call is completed

1

Create a webhook connection on Make.com

Follow the webhook connection guide to create a webhook connection and generate a webhook URL.

Adding "Bolna Watch end of Phone call" module to make.com

2

Add the email module. For this tutorial, we've used Gmail. You can use any other Email Provider as well.

Adding GMail module with Bolna AI

Please note:

1. If you want to use any extraction details, it will be provided as a JSON under "extracted_data" as shown below. Please refer to extracting conversation data for more details and using it.

using extracted content

Copy

...
...
"extracted_data": {
  "address": "Market street, San francisco",
  "salary_expected": "100k USD"
},
...

2. Any dynamic variables you pass for making the call, can be retrieved from "context_details" > "recipient_data" as shown below:

using user details

Copy

...
"context_details": {
  "recipient_data": {
    "name": "Harry",
    "email": "harry@hogwarts.com"
  },
  "recipient_phone_number": "+19876543210"
},
...

3

Running & testing the entire scenario

Running Bolna + Gmail scenario on make.com

4

Receiving the email

Make.com successfully sends the email after Bolna AI call is completed