29th April, 2025

Features

  • Call Frequency Limiting: Set a limit on the maximum number of inbound calls allowed from a unique phone number to a given destination number. This helps prevent spam, abuse, or unintended repeated calls.
27th April, 2025

Improvements

23th April, 2025

Features

  • Inbound Whitelist Control: You can now configure inbound rules to allow calls only from specific whitelisted phone numbers. This ensures that only trusted callers can initiate conversations with your agents.
20th April, 2025

Improvements

  • Latency improvements for agents using guardrails.
  • Tool information will now be available in the post call analysis like extraction & summarization.
17th April, 2025

Features

16th April, 2025

Improvements

15th April, 2025

Features

  • Support for OpenAI’s GPT-4.1 family of models: gpt-4.1, gpt-4.1-mini & gpt-4.1-nano.
11th April, 2025

Improvements

  • Ability to remove voices from your account
  • Audio recordings are now stored in dual (stereo) mode for both inbound & outbound calls.